At GPower, we have been using remote support for a long time, but especially after COVID-19 we have experienced increased demand from both new and existing customers.
Do you need remote support to resolve an issue right away, or do you rather need our input on a new project without having to meet in person?
With TeamViewer, we offer secure remote support as part of our consulting services. This allows us, among other things, to provide immediate support if you experience technical errors or system failures. In addition, it can also give us a quick insight into a new request, as we can easily and quickly log in to the customer’s systems.
A testimonial [DPA Microphones]
“I contacted GPower because we experienced errors in our existing TestStand sequences after we had converted our test system from LabVIEW 2014 and TestStand 2014 to LabVIEW 2018 and TestStand 2017, respectively.
With the help of Remote Support from GPower, they were able to help us easily and quickly solve the problem by connecting to our production machines via TeamViewer. We quickly got the error under control, and they then helped us move forward in the conversion process. We clearly recommend GPower to others who need LabVIEW or TestStand experts right away, but also in the long term” – Jimmy Ørsted, DPA Microphones.
What are we experts in?
- Test & measurement
- Automation & simulation
- Calibration & Machine Vision
- Instrumentation & sensors
- Timing & synchronization
- LabVIEW
- TestStand
- InsightCM
- SystemLink
- NI Hardware